Troubleshooting custom code

  • Troubleshooting custom code
  • Duda Support > Responsive Website Builder > Advanced

Overview

You can extend the functionality of Duda by adding custom code to your site. This allows you complete flexibility in creating any site you want, but it isn't something that should be done on any production website without at least doing some more research on coding.

If you've added custom code to your site that's impacting it's performance and / or preventing you from editing it, see below for various troubleshooting options.

Restore to a backup

If you created a backup of your site, then this is the best method of restoring your site to a point before custom code was added.

Even if you haven't created a backup, the editor creates one for you when you publish or enter developer mode. See this article for more information.

Access a different part of the page

If you're unable to access that in your editor by loading it initially, you might be able to workaround it by loading a new page.

To fix this issue, try accessing your editor on a new page. You can do this by entering a different URL in your editor link. This is a link accessing the "about us" of a site, for example; https://my.dudamobile.com/home/site/XXXXXXX/about

Once there, you can simply delete and re-add the page OR you can access developer mode to fix the issue on the site's code.

Try loading the non-secured version of the editor

Try logging into http://my.dudamobile.com?nossl which will allow you to load scripts that were not embedded via secure connection.

Access developer mode to fix the issue manually

Read this article for more information on accessing developer mode.

How do I get my custom code to work?

Custom code is very unpredictable. There are many, many factors on why your custom code may not be working, so it isn't possible to say exactly which part of your custom code isn't working with our site builder.

If you need help getting custom code working on your site, it might be worth hiring a programmer to help you get your code working on your site.

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