Reset a site

Overview

Instead of creating a new site, you can simply start over using the same site (this can be especially useful if you want to start over but don't want to lose your subscription status). Additionally, you can use it to create a new site with your existing subscription. There are two different ways to reset, depending on the status of your site.

Warning

Resetting a site will cause all changes and modifications made to the site to be completely undone/removed. There is no method for reversing a site reset. If you had backups saved of the site, those backups will be removed when the site is reset. This feature should only be used if you intend to completely start over.

Reset a paid site

  1. Log into http://my.dudamobile.com/home to see your dashboard
  2. Select the site you want to reset from the list of sites on your dashboard
  3. Click on the reset button below the site
  4. A box will appear that let's you choose the options for reset. You can change the URL, Site Name and Categories. Confirm the settings and click Convert. Please note that converted sites cannot be reset into templated sites at this time.

Reset a free site

  1. Log into http://my.dudamobile.com/home to see your dashboard
  2. Select the site you want to reset from the list of sites on your dashboard
  3. Click on the Delete button near the site (Don't worry! It wont delete yet).
  4. A box will appear that lets you choose from three options. Choose the 'Reset and Convert' option if you wish to keep your site but reset it to the beginning.
  5. A box will appear that let's you choose the options for reset. You can change the URL, Site Name and Categories. Confirm the settings and click Convert.
×

Priority Phone Support

English phone support is available 18 hours a day,
Monday through Friday, 3am to 9pm (EST).

United States +1 866-776-1550 3am to 9pm (Eastern)
United Kingdom +44 (0)800-011-9071 8am to 2am (London)
France +33 (0)9-75-18-84-74 9am to 3am (Paris)
Israel +972 (0)3-720-8922 10am to 4am (Jerusalem)
Australia +61 (0)2-8880-9166 7pm to 1pm (Sydney)
To schedule a call in French, Portuguese, Hebrew or Russian, please email us at prioritysupport@dudamobile.com
×

Please Log in as a DudaPro

Priority Phone Support is available exclusively to DudaPros. Log in to your DudaPro account now to see our international support numbers.

Log In
Not a DudaPro? Start a free trial now!